Privacy Policy

2.1 Personal Information

We may collect, process, and store the following categories of personal data:

• Identity Data: Full name, username, and contact details including email address and telephone number.
• Payment Data: Billing information, credit/debit card details, and other financial data processed via secure payment gateways.
• Professional Data: Information contained in resumes, cover letters, LinkedIn profiles, and related employment data.
• Communications: Records of your communications with our support team or through our website.

2.2 Non-Personal Information

• IP address, browser type, and version
• Device information (e.g., operating system, device model)
• Usage data including pages visited, time spent on pages, and referral links
• Cookies and other tracking technologies as described in our Cookies Policy

For users located in jurisdictions governed by the GDPR and similar regulations, our legal basis for processing your personal data includes:

• Consent: Where you have provided explicit consent to process your personal data for a specific purpose.
• Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party (e.g., providing our resume services).
• Legal Obligation: Processing is required for compliance with applicable legal obligations.
• Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by the Company, provided such interests are not overridden by your rights and freedoms.

We use your data to:

• Provide, maintain, and improve our services including personalized resume services.
• Process payments and manage financial transactions securely.
• Communicate with you about updates, offers, and customer support.
• Analyze website usage and improve our content and functionality.
• Comply with legal and regulatory obligations.

We do not sell your personal data. However, we may share your data with trusted third parties for purposes such as payment processing, hosting, and analytics. In some cases, your information may be transferred internationally. In such cases, we ensure that adequate safeguards are in place in accordance with applicable laws (e.g., Standard Contractual Clauses under the GDPR).

We implement robust technical and organizational measures to protect your data against unauthorized or unlawful processing and accidental loss, destruction, or damage. We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting obligations.

Depending on your jurisdiction, you may have the following rights:

• Right of Access: Request copies of your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data under certain circumstances.
• Right to Restrict Processing: Request limitation on how your data is processed.
• Right to Data Portability: Request transfer of your data to another service provider.
• Right to Object: Object to processing based on our legitimate interests or for direct marketing purposes.

If you wish to exercise any of these rights, please contact us at support@unleashresume.com. We will respond to your request within the legally required timeframe.

Our privacy practices are designed to comply with a range of privacy laws and regulations, including but not limited to:

• GDPR: For users in the European Union, we adhere to the General Data Protection Regulation.
• CCPA: For California residents, we comply with the California Consumer Privacy Act.
• PIPEDA: For Canadian users, we follow the Personal Information Protection and Electronic Documents Act.
• Other applicable laws and regulations as they may be enacted or amended.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with an updated effective date. Your continued use of our services following the posting of any changes constitutes acceptance of those changes.